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Frequently asked questions

Welcome to our FAQs! Here, you'll find answers to common questions about our products, ingredients, and skincare routines. We prioritize quality and transparency, ensuring our formulations are effective and suitable for various skin types. If you have specific concerns or need personalized recommendations, feel free to reach out to our customer service team. Your skin deserves the best care!

Are your products suitable for all skin types?
Yes, our products are formulated to be gentle and effective for all skin types, including dry, oily, combination, and sensitive skin. However, we recommend doing a patch test before trying any new product, especially if you have very sensitive skin.
How should I use the skincare products in my routine?
We recommend following these steps for an effective routine Step 1: Cleanse with a gentle face wash. Step 2: Use a toner to balance your skin’s pH levels. Step 3: Apply a serum that targets your specific skin concerns (such as whitening or anti-aging). Step 4: Moisturize to lock in hydration. Step 5: In the morning, finish with sunscreen to protect your skin from UV damage.
Are your products cruelty-free?
Yes, we are proud to say that all our products are cruelty-free and never tested on animals.
Can I use your products if I have sensitive skin?
Our products are designed to be gentle, and many of them are free from harsh chemicals. However, if you have sensitive skin, we recommend starting with a patch test or consulting a dermatologist before adding new products to your routine.
How long will it take to see results?
Results may vary depending on your skin type and the specific concerns you’re targeting. Typically, you can start seeing noticeable improvements in your skin’s texture, brightness, and hydration within 2-4 weeks of consistent use.
Can I use your whitening products daily?
Yes, our whitening products, such as face washes and serums, are formulated for daily use. For best results, we recommend using them consistently in your morning and evening skincare routine
What are the key ingredients in your products?
We use a variety of high-quality ingredients such as Kojic Acid, Glutathione, Niacinamide, Rice Extract, Vitamin C, and other natural extracts that help brighten, hydrate, and protect the skin. Each product has its own unique formula that targets specific skin concerns.